In 2017, the organization invested in an online applicant tracking system to ensure we are reaching, sourcing, attracting, and interviewing a diverse candidate pool
when hiring at HQ. It provides real-time data to understand how applicants of color are accessing our postings and making their way through the hiring process.
Where jobs are posted was intentionally expanded to include sites such as the Black Chamber of Commerce, the Latin American Chamber of Commerce, DiversityJobs.com,
and local HBCUs. Additional internal controls were implemented to mitigate bias during the recruiting and hiring process including standardizing the recruiting
process, requiring at least two employees on every hiring team, critically assessing educational and experience requirements to democratize applications, interviewing
templates, guidance on crafting job descriptions, and the development of a Recruiting and Hiring Guide that highlights how to mitigate bias.
The organization has also participated in Quantum Workforce’s annual Best Places to Work employee engagement survey since 2017. In 2019, the statement ‘Everyone
here is treated fairly, regardless of race, gender, age, ethnic background, disability, sexual orientation, or other differences’ was ranked in our top 10 most